Not always. Some products shown on our website may be temporarily out of stock, but our inventory changes daily. If there’s a bottle you’re after, get in touch, we may have new stock arriving or can suggest a great alternative.

Absolutely. Let us know your event date and what you’re planning, and we can hold stock or recommend alternatives if quantities are limited.

Yes. For weddings, corporate events and gifts, or larger orders, we can tailor pricing to suit your needs. Just reach out with the details.

Most metro orders arrive within 2–8 business days once dispatched. Regional areas may take slightly longer depending on the courier.

Yes, we offer expedited shipping options for most postcodes.

Yes, you’ll receive full tracking details as soon as your order is on the move.

Yes. We only stock authentic products sourced through reputable Australian distributors and importers who supply the country’s retailers.

Everything is brought into Australia through trusted, licensed importers and distributors so you always receive authentic bottles from their original country of production.

We keep all products stored safely and securely, away from heat and direct sunlight, to maintain quality from warehouse to your doorstep.

Contact us straight away with a photo and your order number. We’ll assist you as quickly as possible.

Unfortunately, alcohol can’t be returned for change of mind. But if there’s an issue with your order, we’ll always work with you to make it right.

Yes, if there’s a genuine fault or quality concern, we’ll arrange a replacement or refund depending on the situation.

Definitely. Share your guest count, budget, and style, and we’ll help curate a drinks list that’s balanced, practical, and crowd-pleasing.

Yes. Weddings, corporate functions, and big celebrations all qualify for tailored pricing.

Ideally 2–4 weeks before the date, but we can work with tighter timelines depending on stock and delivery timeframes.

On most items, yes. If you find a better price from an online Australian retailer, let us know and we’ll do our best to beat it.

We accept major credit cards, debit cards, and other secure online payment options shown at checkout.

No hidden fees. You’ll see shipping costs (if applicable) at checkout, and that’s it.

We’re online-only for now, which helps us keep pricing sharp and our range broad. But we’re always here to help online.

Just reach out via our contact form, email, or social channels. Tell us what you like, and we’ll suggest bottles you’ll genuinely enjoy.

We aim to reply within 24 hours, usually much faster.

Yes, get in touch for our gift-friendly options.

Yes, you can enter a different delivery address at checkout. We’ll ship it straight to them.

Yes, our curated gift collections are designed for birthdays, celebrations, thank you and “just because” moments. We’re always adding new options.